Question 1

How do I access my online course?

Accepted Answer

You can log in anytime using the Login bar at the top of this page here.(https://www.beamtherapy.co.uk/onlinecourses) Once logged in, you’ll have full access to all your enrolled courses. You can view them through the drop down menu or just click on the program on this page.(https://www.beamtherapy.co.uk/onlinecourses)

You can follow these steps

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Question 2

Do I get lifetime access to the course?

Accepted Answer

Yes! Once you’ve enrolled, you have lifetime access to the course content, including any future updates or additions.

Question 3

Do you offer refunds?

Accepted Answer

(If applicable) Due to the nature of digital content, we typically do not offer refunds, but if you’re unsatisfied for any reason, please reach out, we’re happy to help.

Question 4

I can't move to the next page

Accepted Answer

Our courses are designed so you can't skip all the way through to the end. If there is a video on the learning page you need to watch it to the end. When you have done that mark the page complete using the button in the bottom left corner and now you will be able to move onto the next section. If there is a quiz you must complete the quiz and pass before moving on. If the learning page is an article or text only then mark the page complete when you have read everything before moving on.

Question 5

Can I access the course on mobile or tablet?

Accepted Answer

Absolutely. Our courses are fully mobile and tablet-friendly, so you can learn on the go from any device.

Question 6

My voucher code doesn't work

Accepted Answer

Please contact us here (https://www.beamtherapy.co.uk/contact)
Sometimes you will be able to exit or refresh the page and start again. 
Please note that our voucher or discount codes are often set within date limits please contact us

Question 7

Do I need any special software to complete the course?

Accepted Answer

No special software is needed, just an internet connection and a device (computer, tablet, or smartphone). All videos and resources are accessible directly from your browser.

Question 8

What if I have questions during the course?

Accepted Answer

We’re here to help. If you need support or have any questions, you can contact us anytime here,(https://www.beamtherapy.co.uk/contact) or book a free 30-minute call with Lianne or Tom for personalised support.

Question 9

Can I share my login or course materials with others?

Accepted Answer

Access is for individual use only. If someone else is interested, we’d love for them to enrol separately to get the full experience.

Question 10

Can I download the course materials?

Accepted Answer

Yes! All supporting resources like guides, trackers, and reference materials are available to download and keep for your personal use.

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